Refund and Returns Policy

Overview

At Decorz, we want you to love your purchase. If you’re not completely satisfied, we offer a hassle-free return and exchange policy.

Return Policy

You may return items within 30 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. To initiate a return, please contact our customer support team.

Exchange Policy

If you would like to exchange an item for a different size or color, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.

Return Process

To return an item, please follow these steps:

1. Contact our customer support to request a return authorization.
2. Pack the item securely in its original packaging.
3. Ship the item to the address provided by our support team.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a certain number of days.